A minha reserva

Policies

Cancellation Policy

  • The guest can cancel free of charge until 7 days before arrival. 
  • The guest will be charged the first night if they cancel in the 7 days before arrival.
  • If the guest doesn’t show up they will be charged the total price.
  • The guest will be charged a prepayment of the first night in the 7 days before arrival.
  • Imagine you've booked accommodation for your trip but find that you have to cancel at the last minute.   With a UK holiday & break Insurance, it may not take away the disappointment, but it can help minimise the financial impact. Perhaps it is something to consider.

Damages Policy

We strive to maintain high standards in our rooms. 

Accidents happen, but please be aware that we may charge for damaged items.
Thank you

Lost Property

It happens to us all - something gets left behind!

We always wish to reunite items with their owners, so please contact us as soon as possible. 
We will happily keep unclaimed items for up to 6 weeks. 

Booking policy

BOOKING TERMS:

These booking terms ('Booking Terms') are between Awel Y Mor B&B (referred to as ‘We’/’Us’/’Our’) named under the ‘Reservation Confirmed with’ section of the Booking confirmation ('Booking Confirmation') and the person or legal entity making the Booking (‘You/Your’).

These Booking Terms refer to the provision of accommodation services ('Booking(s)') by Us to You, and are governed by Welsh law and apply to all Bookings.

By making a Booking You are bound by these Booking Terms.

When You make a payment using a credit card, We (or Our trading name if different) will be displayed as the merchant of record.

 

Bookings

Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You.

We will accept a reservation when We have confirmed Your reservation and received either:

(i)                  full payment of the total price; or

(ii)                (ii) payment of a deposit equivalent to the value of the first night stay;

(iii)               (iii) any other amount We have specified at the time of Your booking; or

COVID-19 Restrictions

COVID 19 Safety Measures

Your safety is our top priority

The health and wellbeing of our guests is and always will be our top priority.

We are actively monitoring all COVID-19 updates from the World Health Organization and the British Government and will continue to implement the recommendations.

Updates and changes you can expect with your stay:

 

 
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